Category
Customer Experience
BNPL industry challenges: Leveraging technology for success
The Buy Now Pay Later (BNPL) industry is experiencing exponential growth. Since the start of 2023, over half of UK adults (approximately 26.4 million people)...
Read more10 Benefits of a Self-Service Customer Portal in Debt...
Results from a recent study show that 67% of customers express a preference for self-service portals over speaking to a company representative. For those in...
Read moreFinancial Cloud Highlights from 2023
Reflecting back on the incredible year of 2023, the Financial Cloud team are delighted to share some of our standout achievements. From growing our team to...
Read moreThe impact of self-service portals in debt collection:...
In an industry often associated with stress and discomfort, the debt collection sector is undergoing a remarkable transformation by embracing technology to...
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