Category

Vulnerable consumers

    Collections, Debt collection, Vulnerable consumers

    Navigating the Debt Collection landscape with technology

    Recent poling by debt advice charity Step Change suggested that 40% of people in the UK – approximately 22 million people – entered 2024 struggling to keep up...

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    Financial CRM for debt collection
    Lending, Collections, Debt collection, Vulnerable consumers

    Enhancing customer experience in the cost of living crisis

    The cost of living crisis is a major concern for individuals and families in the UK. According to a 2022 study conducted by the Financial Conduct Authority a...

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