Author

Kyle MacDonald

    Financial CRM

    Designing Your CRM for the Next Decade

    Not long ago, we broadcasted a session called Flexibility by Design: How Financial Services CRMs Thrive in the Next Decade. We covered a lot of ground in half...

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    Customer Experience, AI

    The Rise Of The AI-Empowered Customer: Financial Services'...

    This article was previously published on Forbes.

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    Collections, Debt collection, Customer Experience

    Why Convenience in Collections Matters

    This article was previously published on Forbes.

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